I had the opportunity to chat with Steven Frank, the co-founder of Panic, the makers of Coda, Transmit, CandyBar, Unison, Desktastic and Stattoo. Panic was founded by Cabel Sasser and Steven Frank in 1996, and they operate out of Portland, Oregon. Since when they where founded they have been changing the way software was made and have done a very good job at it.
Before we start, I just want to thank Steven for taking the time to answer my questions.
Since 1996, when you and Cabel founded Panic, what has changed?
Assuming you mean in the Mac universe, pretty much everything. Apple’s CEO, the Mac’s processor architecture (twice), the operating system (we started around Mac OS 7.5), the developer tools, Apple’s stock value, the iPod and iPhone introductions… Google didn’t exist when we started. I was developing on a 133 MHz PowerMac 7500. We were sharing a dial-up connection for internet access, so figure about 2 KB/s bandwidth for each of us. Now I sound like an old man — but this was only about 10 years ago!
Which Panic Application do you use most?
I’d say it’s a close race between Transmit and Coda. I use them both constantly.
Which part of development are you most involved with?
When we started, it was pretty clear: Cabel did design, the web site, and business-y things, and I was a programmer. Now we have a team with several engineers and my function has split in several ways. I still do a little programming but not as much as I used to. I do a bit more of what could loosely be described as management now, and I help maintain some internal tools like our bug tracker and ordering system. I drop in and do web stuff when needed, help resolve support escalations, help plan projects, and I’m currently working on some tutorial videos for Coda. So, I’m all over the place. I guess I’m roughly a CTO/CIO, but it’s hard to pin it down.
Do you consider Panic part of the Delicious Generation?
I’m not really even sure what that phrase means. I know that, when we started, we were one of very few companies to be really concentrating on providing a user experience on par with Apple’s, to the extent that we could, following their guidelines to the letter, and so on. The Apple guidelines have pretty much gone out the window now, so we try to concentrate on providing a clear interface that also looks nice for what are some fairly complex tasks. That’s priority one. We don’t go crazy with eye candy unless it helps visually communicate a tricky concept in some way. The flip animations in Coda’s Sites view are a good example.
What is your all time favorite mac?
I have a soft spot for the original blueberry clamshell iBook, because it was my first ever laptop, and such a unique design at the time. But the MacBook Pro I use today is fantastic — a nearly perfect balance of desktop power and portability. But I’m going to be trying out a MacBook Air soon, so maybe that will change my mind.
Does the iPhone count as a Mac? Because that’s probably the best overall “thing” I’ve ever owned.
What is your favorite feature of Leopard?
Time Machine. I was already pretty disciplined about backing up, but it was not an elegant process. Now I just plug in an external drive and forget about it. It’s something you don’t really appreciate until you’ve lost everything a couple of times.
And the transparent menu bar. Just kidding.
So there you have it, Steven Frank of Panic Inc. Make sure you check out their site, and all of their Shockingly Good Mac Software.